Improvements Stick
When Your Team Owns Them.
Effective teams need effective skills. Whenever we improve a process, we see it as vitally important to ensure that personnel are trained in — and stick to — the new standard. Training is delivered in person, at the place where the work needs to be done.
Tailored to Your Business, Delivered Where It Matters
Our approach to training is not a traditional one. We offer many different options and avenues rather than packaged solutions — so that we can eliminate real business issues. We build programs tailored to meet the specific needs of your organisation, ensuring your team is well-versed in the necessary skills and ISO compliance requirements.
If we do not train to the new standard — the 4th S of the 5S process — we cannot Sustain the new process. Training is how you protect your investment in improvement.
What We Train
A broad range of training topics across Lean, safety, ISO compliance and operational skills. Contact us to discuss your specific requirements.
Lean Manufacturing
Introduction to Lean Manufacturing and the Toyota Production System. The 8 wastes, value stream thinking and how to build a culture of continuous improvement.
5S and Workplace Organisation
Sort, Set in Order, Shine, Standardise and Sustain. Practical training delivered on the shop floor using your actual workplace as the training environment.
Kanban Systems
How to design and implement Kanban-based pull systems to control workflow, reduce WIP and improve on-time delivery.
Incident Reporting
How to report incidents correctly, what triggers a notifiable incident, and the investigation process. Compliant with Australian WHS legislation and ISO 45001.
Manual Handling
Safe manual handling techniques, hazard identification and the hierarchy of control applied to manual handling risks. Practical, relevant and legally compliant.
PPE Training
Correct selection, use, maintenance and disposal of personal protective equipment. Understanding why PPE is the last resort in the hierarchy of control.
Root Cause Analysis
Problem solving and root cause analysis techniques — 5 Whys, fishbone diagrams, 8D methodology. Finding the real cause, not just treating symptoms.
Failure Modes & Effects Analysis
Design FMEA and Process FMEA. How to systematically identify potential failure modes before they occur and implement controls to prevent or detect them.
Workplace Signage
Correct use of safety signs, mandatory action signs, prohibition signs and emergency signs. Compliance with Australian standards for workplace signage.
Right to Disconnect
Understanding and implementing the Right to Disconnect provisions — what employers must do and how to train personnel in their rights and obligations.
Disciplinary Processes
Fair, legally compliant disciplinary procedures. How to manage performance issues, conduct formal processes and document outcomes correctly.
Improving Cost Factors
Understanding the cost drivers in your business and how operational improvements translate to financial outcomes. Connecting the operational and financial picture.
How We Deliver Training
Training delivery tailored to your organisation, your team and your operating environment.
At your workplace
Training delivered where the work is done. People learn better in context, and lessons are immediately applicable to the real environment.
Team training
Group sessions for teams, departments or the whole organisation. Shared learning builds shared understanding and consistent application.
Individual coaching
One-on-one coaching for key personnel — supervisors, team leaders and managers who need to embed new practices in their teams.
Supporting materials
Training backed up with printed and electronic materials your team can refer back to. Reference guides, checklists and quick cards.
Training That Satisfies ISO Requirements
Competence, Training and Awareness are key requirements of ISO 9001, 14001 and 45001. Our programs are designed to meet these requirements directly.
Competence verification
Training is not complete until competence is verified. We assess and record competence levels for each participant following training.
Training records
Detailed records of all training events, attendance and competence assessments maintained and available for ISO certification audits.
Skills matrix integration
Training outcomes integrated into your skills matrix, giving you a live picture of capability across your organisation at any time.
Training process validation
We validate that our programs will deliver all the information required to develop the specific skills needed for each role.
Awareness programs
Programs that foster a culture of ongoing learning and awareness — ensuring your team is always prepared for new challenges.
Skills overlap
We ensure sufficient skills overlap within teams to maintain business continuity across a range of operating conditions and personnel absences.
Explore Our Other Training Offerings
Training programs, seminars and specialist courses to build capability across your organisation.
Skills & Competence
Structured skills assessment, competence verification and training records to satisfy ISO requirements and ensure business continuity across your team.
Skills & Competence →Seminars
Periodic seminars on Lean manufacturing, ISO management systems, Right to Disconnect and more. Open sessions and private arrangements for your team available.
Seminars →Internal Auditor Training
Train your own internal auditors so you can maintain compliance and drive continuous improvement from within your organisation.
Internal Auditor Training →Sustaining Improvements
Internal auditing and ISO certification support to make sure the improvements you make — and the training you invest in — stick for the long term.
Sustaining →Ready to Build Your Team’s Capability?
Take the time to allocate training from your to-do list to ours. Call us to discuss what your team needs and we will build a program that delivers it — at the place where the work is done.
1300 00 IIAU (1300 004 428)