More Output.
Same Resources.
Process improvement is not about working harder. It is about working smarter — identifying what is getting in the way of output and systematically removing it. We use data, formal tools and Engineering principles to find the improvements that generate real, measurable returns.
Strategic Operations Planning
Whilst we cannot help with a general strategic plan for the whole organisation, we specialise in Operational Strategic Planning. An Operations Strategy looks at the whole process end to end — everything that is in place to generate revenue — and identifies areas of inefficiency and improvement.
Improvements that would be beneficial are then subjected to Engineering principles to identify the actions that will best align with your organisation’s goals. Proposed improvements are reviewed against a calculated prioritisation procedure so that an improvement plan can be formulated with confidence.
A Structured Approach to Finding and Fixing the Right Problems
We apply formal Engineering tools and Lean principles to identify the improvements that will deliver the greatest return for your specific situation.
Process mapping
Documenting your current state process end to end — every step, every handoff, every source of delay, rework or variation — to make the problems visible.
MTM throughput analysis
Using Methods, Time and Motion analysis to determine reasonable throughput expectations and compare them to your actual output. Often reveals significant hidden capacity.
Constraint identification
Theory of Constraints applied to find the single process that is limiting your overall throughput. Address the constraint and everything else improves.
Waste elimination
Identifying and removing the 8 wastes of Lean: overproduction, waiting, transport, overprocessing, inventory, motion, defects and underutilised talent.
Future state design
A proposed future state process map that shows what your operations could look like after improvements are implemented — benchmarked against industry KPIs.
Prioritised improvement plan
Improvements ranked by calculated return on effort. A detailed plan with specific tasks, responsible persons and due dates. Ready to implement.
Manning & skills review
Are the right people in the right roles with the right skills? We identify gaps in capability that are limiting process performance.
Risk assessment integration
Process improvements include risk assessments so that changes are made safely and documented in a way that supports ISO compliance.
Implementation support
We support and monitor implementation to ensure the plan delivers its intended results. We do not hand over a report and disappear.
From Current State to Improved Operations
A structured engagement that delivers a clear improvement plan and supports you through implementation.
Measure current state
Time on the floor observing, measuring and mapping. Data collected using formal tools. Current state documented objectively.
Identify & prioritise
Constraints, wastes and inefficiencies identified. Opportunities ranked by return on effort using calculated prioritisation.
Design future state
Future state process designed. Benchmarked against industry KPIs. Improvement requirements determined for personnel, equipment and documentation.
Plan & implement
Detailed improvement plan developed. Implementation supported and monitored. Results measured against the baseline established in step one.
Process Improvement in Action
Real results from real engagements. Every business is different — the methodology is consistent.
NDIS Service Provider
22% increase in time available for direct client support with no additional labour costs. Greater quality of care from the same investment.
Agricultural Construction Company
BOMs, cut lists, despatch lists, installation manuals and process documentation automated — produced in minutes from a small set of variables.
Construction Company
Parametric CAD models developed to produce drawings of customer-specified structures in under 15 minutes — previously taking days to produce manually.
Laminations Company
300% improvement in throughput using the same process, personnel and equipment — while also improving quality and equipment reliability.
Car Dealer Service Dept
Review and reorganisation of processes to improve service throughput by 50%, worth approximately $480,000 per year in additional margin.
Facility Relocation
Complex manufacturing facility move completed with just 4 hours of lost production in a two-week window. Careful planning made the difference.
Ready to Get More from What You Already Have?
If you wish to improve productivity, efficiency and profitability using the same or proportionally less resources, that is exactly what process improvement delivers. Call us to discuss your situation.
1300 00 IIAU (1300 004 428)