Privacy Policy

It is clear that privacy is an important issue when using the Internet, as it is with any other form of communication. We have therefore developed this policy to demonstrate that we are actively taking steps to protect the privacy of all of our clients.

The policy below discloses full details of how we manage your personal information.

How We Collect Personal Information
This site only collects personal information when clients enter it into the relevant form. Information is also collected when visitors request a login identity that provides access to some of the restricted materials and resources. Information we collect is generally only sufficient to enable us to carry out any tasks or requests that are applicable to providing appropriate levels of service to our clients.

Sharing Information
It is our intention that we will take every reasonable precaution to ensure that the details of our clients do not get used by unauthorised third parties. From time to time we may however share aggregated demographic information with our partners and advertisers for marketing reasons. If we do share information, it will not be linked to any personal information about clients that can in any way identify an individual person.

Newsletters and Other Email
We may from time to time send to our clients messages via email. These messages may take the form of a newsletter, details of special offers, information we feel may be of interest or any other type of message which may be required to aid administration the site and the services we offer. Clients may at any time choose to opt out of this service by using the opt out function contained within the emails. Should this fail to function correctly for any reason, clients may use one of the contact forms in the site to request that their details are manually removed from the mail list.

Protecting Your Email Address
Once you have supplied us with an email address we will not release it to unauthorised third parties for any reason unless required to do so by law or acts of court. We do however reserve the right to release it to affiliates or partner organisations where this is required to provide appropriate services to our clients. If you do not want us to do this, you should inform us directly using a contact form withing this site. 

Data Storage Location
We are an Australian business offering a service to Australasian clients. We therefore operate our business within Australia and store all information about users on a database located securely on one of our Australian based servers.  Where possible, we try to ensure that our service providers utilise local providers for data services, however we cannot guarantee the service provision of third party providers.

This web site does not issues cookies unless you have logged into the secure area of the site. If you do log in to receive the benefits of our restricted services, we may issue cookies to clients. However, the cookies will not store any personal information that would allow an individual or client to be identified. Cookies issued would generally be deleted by your browser when you close it. For information only, a cookie is a small piece of data placed by a website on the user's computer. It may well be possible to use most of the features within this site without a browser enabled to accept cookies although this is not guaranteed nor recommended.

Links to Other Sites
This web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices nor can we guarantee the content of other such sites. We provide links in good faith and cannot be held responsible for the content of other sites.

Contacting Us
We can be contacted by using the various contact forms contained within this website.

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